Having problems playing our videos?

Providing they support such capabilities, most browsers as well as most known devices such as tablets and mobile phones should be able to play our videos. If you are experiencing problems playing our videos, below is a common cause and resolution.

Video Content is being blocked from playing

Many firms have website filters or other blocking software on their networks that block users from playing videos. If you are unable to view videos on other websites and cannot identify the issue, this would likely be the cause. We would suggest that you contact your technical support team at your firm to see if you can get this resolved.

We are happy to provide your technical support team with any information they need to unblock our videos from playing.