DISCLOSURE

Fraud Prevention Notice

Richard Bernstein Advisors (RBA), a subsidiary of Janus Henderson, takes information security very seriously and employs various measures, both automated and manual, to ensure the security and safety of your personal and account information. The information below will help you take steps to further protect yourself.

Safeguarding yourself

When you receive correspondence about your investment, take a moment to determine whether it is genuine. Letters and emails from fraudsters may contain spelling errors or poor grammar. In addition, fraudsters often create email domains that resemble real ones by replacing or removing characters or adding extra words. Our official websites include rbadvisors.com and janushenderson.com. Examples of lookalike domains you should treat as suspicious include:

  • richardbemsteinadvisors.com

  • richardbernsteinadv1sors.com

  • richardbernsteinadvisor.com

  • rbadvis0rs.com

Before clicking or opening a link or attachment in an email, or responding to any correspondence, always check the sender’s address and any links to ensure they are correct.

Fraudsters often use Richard Bernstein Advisors or Janus Henderson branding and logos on correspondence, webpages, and social media accounts they have created to appear genuine. Fraudulent domains, contact details, and other information may be used to impersonate Richard Bernstein Advisors or Janus Henderson. Always double check they are legitimate before interacting with them.

To keep your account safe, we strongly advise that you confirm any contact you have via phone, email, post, or other means is with a genuine representative of Richard Bernstein Advisors or Janus Henderson. Do not share any information with someone you do not believe to be a representative of Richard Bernstein Advisors or Janus Henderson. Never give your password to anyone. Neither Richard Bernstein Advisors nor Janus Henderson will ever ask for this information.

Contact us if you are concerned Please be aware that fraudsters can spoof caller ID/display names to appear as though they are calling from legitimate businesses, including Richard Bernstein Advisors or Janus Henderson. If you believe a call to be fraudulent, hang up and contact us using the details on our official website. If you are unsure that the person calling you is genuine, please contact Richard Bernstein Advisors using the phone numbers or email addresses listed on rbadvisors.com, or contact Janus Henderson Investors on:

  • International: +44 1268 443 914

  • UK: 0800 832 832

Please reference the caller’s name or any other details they provided. Neither Richard Bernstein Advisors nor Janus Henderson Investors will cold call investors or members of the public about investment opportunities.

If you are concerned that a fraudster may be impersonating Richard Bernstein Advisors or Janus Henderson, or has knowledge of your personal information or account details, please contact Richard Bernstein Advisors via the details on our website or call Janus Henderson Investors on International: +44 1268 443 914 or UK: 0800 832 832.

Types of fraud Fraudsters use a variety of tactics and are always looking for new ways to extract personal information to access investments. Be alert to any contact that appears to be unprompted, overly intrusive, or otherwise suspicious.

Common methods used by fraudsters include:

  • Impersonating, cloning, or otherwise claiming to represent Richard Bernstein Advisors or Janus Henderson – variations of a company’s name are often used, and you may be encouraged to visit malicious sites or mobile apps. Carefully check any correspondence you receive.

  • Impersonation of Richard Bernstein Advisors or Janus Henderson employees – fraudsters may impersonate employees on messaging platforms such as WhatsApp, as well as social media platforms such as LinkedIn, Facebook, and TikTok, offering unsolicited trading advice. This is not how Richard Bernstein Advisors operates. Our genuine representatives will never reach out in such a manner to offer trading advice or request personal information or payments. Always verify the identity of anyone claiming to be from Richard Bernstein Advisors or Janus Henderson and only use our official channels for communication.

  • Phishing/Smishing – malicious emails or messages sent to extract information. A fraudster may ask questions to obtain details needed to access an investment account, or try to dupe you into clicking a link that downloads harmful software. To appear genuine, this is often paired with impersonation as described above. If an email or link appears suspicious, do not open it.

  • Advance Fee – a fraudster claims to hold money that can only be accessed after an upfront payment, sometimes called a processing fee. They may claim to have identified lost assets owed to you, such as an inheritance or unclaimed investments. Richard Bernstein Advisors will not ask for upfront payments for money due to its investors or clients; any such request is fraudulent.

  • Boiler Room – a fraudster attempts to sell questionable or non-existent investments using high-pressure tactics. Richard Bernstein Advisors does not conduct business this way and will never try to force sales of its products.

  • Employment Scams – fraudsters might impersonate Richard Bernstein Advisors or Janus Henderson employees, contacting individuals via fake social media profiles with an offer of potential employment. Such scams might include a request to purchase equipment on fraudulent websites with a promise to send a cheque as reimbursement.

If you believe you have been contacted fraudulently, please contact Richard Bernstein Advisors via the details on our website or call Janus Henderson Investors on International: +44 1268 443 914 or UK: 0800 832 832. Lines are open from 9:00am to 5:30pm UK time (Monday to Friday).